Privacy Policy

1. Introduction

At Kamash ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase.

By using our website, you consent to the practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect information you provide directly to us, such as your name, email address, shipping address, and phone number when you create an account or place an order.

Payments are processed securely by our payment partner Razorpay. We do not collect or store your full card or UPI details on our servers; that information is handled directly by Razorpay. We only receive a payment reference to confirm your order.

We also automatically collect certain information about your device and browsing activity, including your IP address, browser type, and pages visited, to improve your experience.

3. How We Use Your Information

We use your information to process and fulfil your orders, send order confirmations and updates, respond to your enquiries, and provide customer support.

We may also use your information to improve our products and services, prevent fraud, and comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers who help us operate our business, such as our payment processor (Razorpay), delivery partners, and email providers.

These providers are only permitted to use your information as necessary to provide services to us.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may access, update, or request deletion of your personal information at any time by contacting us. You may also unsubscribe from marketing communications using the link in our emails.

7. Cookies

We use cookies and similar technologies to remember your preferences, keep you signed in, and understand how our website is used. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at kamash.info@gmail.com.